Privacy Policy
Effective Date: January 1, 2025
At Trip Hive, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you use our platform. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Data Collection
Personal Data:
We may collect personal data that identifies you directly, including but not limited to:
- Name
- Email Address
- Phone Number
- Payment Information
- Address
- Travel Preferences
This data is collected when you create an account, make bookings, or engage with our services.
Non-Personal Data:
We may also collect non-personal data which does not directly identify you but helps us understand your usage of the platform. This includes:
- Browser type and version
- IP address
- Device type
- Usage statistics
- Address
- Cookies and tracking technologies
2. Purpose of Data Use
Providing Services: To deliver personalized travel experiences, bookings, and eco-friendly itineraries.
- Improvement & Personalization:To analyze and personalize your user experience, making Trip Hive more relevant to your needs.
- Marketing & Communication:To send you promotional materials, newsletters, and updates about our services (you can opt-out at any time).
- Analytics: To understand platform usage trends and improve the service offering.
- Legal Compliance: Legal To comply with legal obligations or disputes, as necessary.
3. User Rights
As a user, you have the following rights with respect to your personal data:
- Access:You can request information on the personal data we hold about you.
- Rectification:You have the right to request corrections to any inaccurate or incomplete personal data.
- Deletion: To You may request the deletion of your personal data, subject to certain legal exceptions.
- Portability: In certain circumstances, you can request that we transfer your data to another service provider.
- Opt-out: You can opt-out of marketing communications at any time by unsubscribing from our newsletters or adjusting your preferences in your account settings.
4. Data Security and Retention
Data Security:
We take the security of your personal data seriously. We employ industry-standard measures to protect your data, including encryption, secure access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Data Retention:
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to have your account deleted, please contact us, and we will remove your data in accordance with legal obligations.
5. Third-Party Sharing
We may share your personal data with third-party partners for the following reasons:
- Service Providers:To process payments, book travel arrangements, or send communications.
- Legal Requirements:To comply with legal obligations or protect our rights and the safety of our users.
- Business Transfers:In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
We ensure that any third-party services we partner with comply with privacy regulations and handle your data responsibly.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on our website and indicate the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email:contact@trip-hive.com
- Address: 123 Kairouan 3100 – CyberPark Office A13